1. Instructions for delivery service
Any purchase of HK$300 or more can enjoy free delivery service (only for a single delivery location). Not applicable to outlying islands, airports and other areas.
The ordered goods will be delivered within 2-4 working days after confirming the order. Delivery time is from Monday to Saturday from 9 am to 6 pm.
2. Delivery scope, time period and order cut-off time
Delivery service is limited to the industrial, commercial and residential areas of Hong Kong Island, Kowloon and the New Territories. Delivery service is not applicable to outlying islands, airports and other areas.
Some remote areas require an additional surcharge of HK$60
Order cut-off time: Daily orders are settled at 15:00 pm daily, and the order confirmation email is sent out. Orders after 15:00 pm will be processed on the next working day. To
Delivery time: every Monday to Saturday from 10:00 am to 18:00 pm (except public holidays)
No delivery service is provided in any controlled area.
3. Special delivery arrangements
For delivery addresses without elevator service, delivery service is limited to floors above the 4th floor.
If you have any special delivery needs, please list it in the "Remarks" column of the payment process, and the customer service will call you to make detailed arrangements and discuss the feasibility.
After the order is placed, if there is any change in the delivery address, please notify us immediately for arrangement.
The company's door-to-door service does not include moving goods to the house.
The delivery service will be postponed when the Gale Signal No. 8 is hoisted, the red or black rainstorm warning is in effect, or when we judge that the delivery is unsafe. Our company will contact you to change the delivery date.
The company reserves the right to modify the above terms and conditions at any time without prior notice. In case of any dispute, the decision of the company shall be final.